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Welcome to
MaritzCX Virtual Customers
Virtual Customers is the mystery shopping division of MaritzCX. MaritzCX is the largest custom research company in the United States and among the top 15 research companies in the world.


Beware of Mystery Shopping Scams!

6/27/2014 UPDATE

Any letter received in the mail containing a check to deposit and then send via Western Union IS NOT from MaritzCX.

If you receive a letter that looks like this, please contact MaritzCX immediately at 1-800-782-4299 x 83875.

MaritzCX has the following policies:

  1. All authorized communication from MaritzCX will come from a MaritzCX email address ("" or "").
  2. We rarely, if ever, conduct mystery shops involving check cashing or money transfers.
  3. We never ask shoppers to send us money.
  4. We will never send anything in the mail or via a shipping company (e.g. UPS) without you agreeing to conduct a mystery shop by phone or our web site.

If someone posing as a representative of our company ever contacts you with a cashier’s check, call us before you try to cash the check…it may be a scam!

Report scams by calling 1-800-782-4299 x 83875

  • Learn About MaritzCX Virtual Customers
  • Submit Profile - to become a Virtual Customer
  • Assign - to view and request available
    assignments in your area
  • Review - of client details
  • Debrief - to key in the results of your visit
  • Upload - to upload photos of your visit
  • Update - to amend your personal details

To become a Virtual Customer, please fill out a profile or
call (800) 782-4299 (US)

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